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Trust & safety

Trust is the product.

How we verify every teacher, what each badge means, and what happens when something goes wrong.

What each badge means

  • ID verified

    Government ID through DigiLocker, a live selfie matched to the ID photo. We store only a masked reference, never the document.

  • Qualified

    Degrees, certificates and federation ratings, checked at the source where a registry exists. Self-taught? You'll see a teaching demo instead of a badge.

  • Video intro

    Every teacher records a short intro. A reviewer watches it and confirms it's the same person as the ID.

  • Place verified

    Studios and centres send geo-tagged photos and video from inside the app. No gallery uploads, no stock photos.

  • Background checked

    Police and court-record check by a licensed vendor, with written consent. Mandatory for anyone who teaches at your home.

  • Registered academy

    Business registration and GST checked, plus every instructor vetted individually.

Software recommends. People decide.

We use software to read documents, watch videos and flag risk, so reviews are fast and consistent. It can approve low-risk applications. It never rejects anyone. Every rejection, suspension or home-visit approval is made by a trained human.

ApplicantIdentityQualificationIntro videoPlaceBackgroundcheckRisk routerHuman decidesAuto-approve (lowrisk)

What we store, and what we don't

  1. 01

    We store a masked ID reference, never the full Aadhaar number or a scan.

  2. 02

    Children have no accounts. Child profiles are never used for ads or tracking.

  3. 03

    Chats are retained so we can act on reports. Phone numbers are masked.

When something goes wrong

Report from any screen. Safety reports reach a trust-and-safety person within an hour. We are required to, and will, report abuse to the authorities under POCSO.

1 hour

to a trust-and-safety person